(these Testimonials are on file with our parent company, Avonlea International, Inc.)
I had purchased a table and chair group from you 7 years ago. During shipment the first table was damaged. You immediately sent another table and padded it like it was on a trip to the space station and it made it perfectly - even with UPS trying their hardest to ensure total destruction - I do hope you made insurance claims on the earlier shipment.
This is truly one of the best purchases we have made and it looks as fantastic as the day it was delivered.
Thanks for such a great table and chair set.
Steve In Long Beach
Two years ago, I was suffering over a purchase of patio furniture.
Everywhere I went, I got a story. Buy this and get this, this wood
is better than that wood, don't order over the internet you'll get taken
advantage of and so on and so on. I'd search for awhile and then
quit and then start again. One day I found your website and surfed
around. I called no less than five times and finally wound up
ordering well over $1300 of furniture for my deck. Talk about a
great purchase! I couldn't be happier with my purchase. This
furniture has already been through storms and South Florida heat and
everything that mother nature can deal out to us down here.
So after two years, it was time to seal the furniture. I'd
forgotten how, so I called you folks and got a 10 minute lesson on how
to seal the furniture. Everyone has been so nice and professional
and its obvious, you folks love your furniture even after it leaves your
warehouse!
For anyone who has a fear of ordering this type of furniture over the
internet, relax. It comes right to your door. The set up was
very simple and the support has been fantastic. It's nice to
applaud good business these days and customer service that's still as
good as the day you bought the furniture.
Thanks so much,
Jeff Becker
I have a large collection
(about $12,000 worth) of Avonlea Gardens patio furniture that we have
for our condo development in the Virgin Islands. In preparation
for the recent Hurricane Omar, we found ourselves running short on
preparation time prior to the hurricane, which is pretty understandable.
I recall reading that the balau wood used by Avonlea Gardens has been
used for centuries in shipbuilding, and being a boatbuilder myself I
took our patio furniture and just threw it in the pool to weather the
hurricane. The furniture floated in the pool for 4 or 5 days and
when I took it out and let it dry, it was perfect. Thanks Avonlea
for a great product!
Brad in the Virgin Islands
The housewarming/birthday party was a lovely success. Even in the rain, 30 people showed up. The best part was MY BEAUTIFUL PATIO!!!! I hung little white icicle lights all around the patio, and had candles burning in every corner. Then I got this awesome rug with muted green leaves on it for the floor ... and put my gorgeous table and chairs atop it ... And not a single person saw it without commenting on how beautiful. In fact, the patio was the smoking section but ended up being filled with non-smokers all night who felt the call to lounge around my lovely table!!
Thank you so much for your patience and kindness. And God bless you!
Much love,
Sandie Bricker
Thanks so much! You guys are the greatest. We already have told five other folks to order your goods. So word of mouth pr really works.
Take care and happy holidays.
Cathy Caplener
Just a note to say that I really am happy with my recent purchases of furniture from you. I'm a marketing/pr consultant, and I recommend that you add a section to your website for "customer comments," so people like me can share their purchasing experiences. I have no problems ordering all kinds of things on the Internet, but some people would be a little uneasy ordering something as big as patio furniture over the web. Those skeptics might be more confident after reading some comments from customers online. Food for thought.
Anyway, thanks very much,
B. Keith Waldon
Texas
I just wanted to thank
you for a very pleasant experience ordering from your
company. I found your website and ordered online.
Thanks!
Beth Stanton
This is a note to tell you how very pleased I am with the four pieces of your Wessex furniture I received last week. I received two chairs, a bench and a side table and they are excellent. The assembly was simple and the furniture is of good quality and very comfortable to use. I would also like to comment on the price in that I found it to be about one-half as expensive as other lines of furniture that I looked at.
I am one of your satisified customers in Louisiana.
G. Allen Penniman, Jr.
Hi!
Just wanted to let you know I LOVE my rocking chairs!!!! They look PERFECT on my front porch! And they are SO comfortable! I have had many, many complements on them.
Cindy Breese
I went to several web sites looking for deck lounges - teak in particular,
and the prices were over $1000 each. Next I looked for cedar and could not find anything I really liked. So, I took a chance on your steamer chairs - the photo on the web looked good and your description of the tropical hardwoods sounded "worth the try." When these chairs arrived, I was amazed. I cannot believe the weight, good looks, fine craftsmanship and overall quality - all for the price that you would pay for plastic or maybe pine. Great furniture. I wish I had ordered more now.Looking forward to using my new lounges !
Jane Graham
Dear Friends,
Just a note to express my sincere appreciation in your wonderful products
and excellent customer service. I am truly impressed with your furniture and pleasantly surprised that such high quality can be purchased at very reasonable prices.I would especially like to thank you for your responsive and professional
customer service. When I received my order, one item was missing its assembly hardware. I sent an e-mail Friday evening to request that a hardware package be sent to me. Much to my surprise, I received a response to my e-mail early Saturday morning indicating that my hardware would be shipped first thing Monday. By Wednesday, the hardware was at my home.Good customer service is so very difficult to find these days. It's nice to
know that your company cares about their customers. Thanks again.Jerome Nicolas
Texas
Recently I
ordered the Lutyen's bench from you, and I just wanted you to know
how pleased I am with it. First, it arrived very quickly - only a few
days
after my order. It was also easy to assemble. But most of all, it is
beautiful and really adds a great touch to the garden in front of my
house.
I've received so many comments and compliments about this bench that I
know I
made an excellent decision in purchasing it. Thank you for the great
service
and a wonderful product.
Shonnie Bach
Virginia
Please find below a partial list of our Commercial Customers:
| The Forbes Foundation City of Carmel By The Sea Disneyland Entertainment Center Keystone Resort Firestone Vineyards Schoolhouse Children's Museum Classic Residence by Hyatt The City Of Cocoa Beach Doris Duke Charitable Foundation The Golden Age Of Trucking Museum Louisiana State University University Of Houston Golf Clubs Of Texas Louis and Clark Library Holiday Inn Express Holiday Inn Field & Stream Walt Disney World Disney Studios Curb Appeal HGTV |
Yahoo, Inc. Fisher's Island Ferry Juno Ocean Club University Of Pennsylvania North Carolina Coastal Federation Anna Maria Island Community Center Brigham Young University Honolulu Zoo Society Saddleback Ranch Sisters Of Holy Name Abilene Interior Design Designory Standish Residence Inn By Marriott Hilton Houston Plaza Sea Way Marine Center Jesuit School Of Technology Design Integrity Harcourt School Publishers Full Moon And High Tide Studios 30Rock Comedy Show |